TANZ offers a Tiling investigation work, in where a Qualified TANZ senior member will investigate work that have been done or specifications that are written that have failed or are failing, so as to give an understanding of the issues and liability .
With an increase of products and systems that are being presented to the New Zealand market, not all products have acceptable testing, or even support for their use by the Manufacturers of the products. This had lead to failures of tile installations, leaving the owners or tilers to deal with the aftermath.
TANZ senior members have a good understanding of these type of failures and have already presented evidence in the High Courts of New Zealand and won their cases.
This investigation work can give a good indicator as to risk assessment that may be need prior to legal action.
If you have an issue with an installation and need further clarification please contact us below